54ph Casino
Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") describes the practices of 54ph Casino ("54ph," "the Platform," "we," "us," "our") regarding the collection, use, disclosure, and protection of personal information belonging to individuals who access or interact with the 54ph Casino platform at 54ph.asia and any associated services (collectively, the "Service").

This Policy applies to all registered Members, prospective registrants who browse the Platform without creating an account, individuals who contact 54ph Casino support, and any person whose personal information 54ph Casino processes in connection with the Service.

This Policy should be read alongside the 54ph Casino Terms and Conditions and the Responsible Gaming Policy. By registering an account or using the Service, you acknowledge that you have read, understood, and consented to the practices described in this Policy.

If you do not agree with the terms of this Policy, you must refrain from using the Service and may contact 54ph Casino to request account closure in accordance with the Terms and Conditions.

2 Who We Are — Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, 54ph Casino is the personal information controller in respect of personal data processed through the Service.

54ph Casino operates as a PAGCOR-regulated online gaming platform serving the Philippine market. Our regulatory obligations under the PAGCOR licensing framework impose specific data collection, retention, and reporting obligations that are separate from, but complementary to, the obligations described in this Policy.

Our designated Data Protection Officer ("DPO") is responsible for overseeing compliance with this Policy and applicable data protection law. For data privacy inquiries, the DPO can be reached via the contact details provided in Section 14 of this Policy.

3 Personal Data We Collect

54ph Casino collects personal data through several distinct channels. The categories of data collected are described below:

3.1 Data Provided Directly by You

3.2 Data Collected Automatically

When you access the Platform, 54ph Casino's systems automatically record certain technical data including: IP address, device type and operating system, browser type and version, session timestamps, pages visited, game actions and outcomes, betting history, and referral URLs. This data is collected via server logs, cookies, and similar tracking technologies described further in Section 7.

3.3 Data from Third Parties

54ph Casino may receive personal data from third-party payment processors (e.g., GCash, PayMaya, InstaPay network operators) in connection with transaction verification. We may also receive identity verification data from third-party KYC service providers engaged to assist with document authentication. Any data received from third parties is subject to this Policy and used only for the purposes described herein.

4 How We Use Your Personal Data

54ph Casino uses personal data collected through the Service for the following purposes:

• Account Management: Creating, maintaining, and administering your 54ph account, including processing login authentication and account setting updates;
• Identity Verification (KYC): Verifying your identity and age (21+) as required by PAGCOR licensing conditions and Philippine gaming regulations;
• Transaction Processing: Processing deposits, withdrawals, bonus crediting, and all other financial transactions conducted through your account;
• Regulatory Compliance: Fulfilling reporting obligations to PAGCOR and complying with the Anti-Money Laundering Act (RA 9160), the Terrorism Financing Prevention and Suppression Act, and other applicable Philippine law;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, money laundering, and other violations of the Terms and Conditions;
• Customer Support: Responding to inquiries, complaints, and disputes submitted through 54ph Casino's support channels;
• Service Improvement: Analyzing aggregated usage data to improve Platform functionality, game selection, and user experience for Filipino players;
• Responsible Gaming: Monitoring account activity to identify potential problem gaming patterns and delivering responsible gaming prompts, limit notifications, and self-exclusion functionality;
• Service Communications: Sending transactional and service-related communications including deposit confirmations, withdrawal notifications, security alerts, and policy updates.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 54ph Casino processes personal data on the following legal bases:

• Contractual Necessity: Processing necessary to perform the contract between you and 54ph Casino, including account operation, transaction processing, and support services;
• Legal Obligation: Processing required to comply with applicable law, including PAGCOR regulatory requirements, Anti-Money Laundering Act reporting obligations, and mandatory age verification;
• Legitimate Interests: Processing conducted for fraud prevention, platform security, and service improvement — where these interests are not overridden by your data protection rights;
• Consent: For certain processing activities not covered by the above bases — such as the use of non-essential cookies — 54ph Casino will seek your consent. You may withdraw consent at any time, though this will not affect the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

54ph Casino does not share your personal data with third parties except in the following circumstances:

• Payment Processors: Your financial transaction data is shared with GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and other payment service providers as necessary to process deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations;
• KYC Service Providers: Identity document data may be shared with third-party identity verification service providers engaged by 54ph Casino to assist with document authentication and age verification;
• Game Technology Providers: Game session data (including betting history and outcomes) is shared with game software licensors (such as JILI, PG Soft, and Pragmatic Play) as necessary to deliver game functionality and settle game results;
• PAGCOR and Philippine Authorities: 54ph Casino will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or any other competent Philippine government authority when required by law, regulation, court order, or lawful request;
• Professional Advisors: Personal data may be disclosed to legal counsel, auditors, or other professional advisors engaged by 54ph Casino, subject to confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or restructuring of 54ph Casino, personal data held by the Platform may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties who receive personal data from 54ph Casino are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using the data for any purpose other than those for which it was disclosed.

7 Cookies & Tracking Technologies

54ph Casino uses cookies and similar tracking technologies on the Platform. Cookies are small data files placed on your device that help the Platform function correctly and enable us to understand how the Service is used.

The Platform uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that maintain your logged-in state. These cookies cannot be disabled without breaking Platform functionality;
• Functional Cookies: Remember your preferences (such as language settings and game lobby view) to improve your experience on return visits;
• Analytics Cookies: Collect aggregated, anonymized data about how the Platform is used — including which games are played most often and how users navigate the lobby. This data is used to improve Platform performance and user experience;
• Security Cookies: Used for fraud detection and account security purposes, including identifying unusual login patterns or suspicious device behavior.

You may configure your browser to refuse non-essential cookies. However, disabling strictly necessary cookies will impair your ability to use the Platform, including the ability to log in and conduct transactions. Instructions for managing cookies are available in your browser's help documentation.

8 Data Retention

54ph Casino retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following specific retention periods:

• Account Data: Retained for the duration of the Member relationship and for a minimum period of five (5) years after account closure, in accordance with PAGCOR record-keeping requirements;
• Transaction Records: Financial transaction records are retained for a minimum of ten (10) years from the date of the transaction in compliance with the Anti-Money Laundering Act of the Philippines (RA 9160) and its amendments;
• KYC Documentation: Identity verification documents are retained for the duration of the Member relationship and for five (5) years after account closure;
• Support Records: Customer support communications are retained for three (3) years from the date of the interaction;
• Technical Logs: Server and access logs are retained for up to twelve (12) months for security and fraud prevention purposes.

Where personal data is no longer required for its original purpose and no legal retention obligation applies, 54ph Casino will securely delete or anonymize the data in accordance with Philippine data disposal standards.

9 Data Security

54ph Casino implements technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial information and identity document data;
• Access controls limiting personal data access to 54ph Casino personnel and service providers with a legitimate operational need;
• Multi-factor authentication requirements for access to administrative systems containing Member data;
• Regular security assessments and penetration testing of Platform infrastructure;
• Staff training on data protection obligations and information security practices.

While 54ph Casino takes reasonable and appropriate steps to protect your personal data, no internet-based system is completely impervious to security risk. You are responsible for maintaining the confidentiality of your account credentials and for ensuring the security of the devices you use to access the Platform.

In the event of a personal data breach that poses a real risk of serious harm, 54ph Casino will notify affected Members and the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Philippine Data Privacy Act and NPC Circular 16-03.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you hold the following rights with respect to your personal data processed by 54ph Casino:

• Right to be Informed: The right to know what personal data 54ph Casino collects about you, the purposes for which it is processed, and the identity of any third parties to whom it is disclosed;
• Right of Access: The right to request a copy of the personal data 54ph Casino holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 54ph Casino's legal retention obligations;
• Right to Object: The right to object to processing of your personal data based on legitimate interests, where your grounds for objection are compelling;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format for transfer to another controller, where technically feasible;
• Right to Damages: The right to claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.

To exercise any of the above rights, submit a written request to 54ph Casino's Data Protection Officer via the contact details in Section 14. 54ph Casino will respond to all verifiable data subject requests within thirty (30) calendar days of receipt. Where requests are complex or numerous, the response period may be extended by a further thirty (30) days, with notice provided to the requester.

11 Minors & Age Verification

The 54ph Casino Service is strictly intended for individuals aged twenty-one (21) years and above. 54ph Casino does not knowingly collect personal data from individuals under the age of 21.

As part of the account registration and KYC verification process, 54ph Casino collects date of birth information and requires government-issued photographic identification confirming that the Member is at least 21 years of age. This requirement is mandatory under PAGCOR gaming regulations and Philippine law.

Where 54ph Casino becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be suspended immediately, the data will be securely deleted to the extent permissible by law, and the matter will be reviewed in accordance with PAGCOR reporting obligations.

If you are a parent or guardian and believe that a minor under your care has registered on the Platform, please contact 54ph Casino support immediately via the channels described in Section 14.

12 Cross-Border Data Transfers

54ph Casino primarily processes personal data within the Philippines. However, certain third-party service providers engaged by the Platform — including game technology providers, cloud infrastructure operators, and KYC verification services — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, 54ph Casino takes reasonable steps to ensure that such transfers comply with the requirements of the Philippine Data Privacy Act, including by entering into data processing agreements with relevant third parties that impose data protection standards equivalent to those required under Philippine law.

Members who have concerns about cross-border data transfers in respect of their personal information may raise these concerns with 54ph Casino's Data Protection Officer using the contact details in Section 14.

13 Updates to This Policy

54ph Casino reviews this Privacy Policy periodically and may update it to reflect changes in our data processing practices, legal obligations, or Platform services. The effective date at the top of this document reflects the most recent revision.

Where updates are material — such as changes to the categories of data collected, the purposes for which data is used, or the rights available to Members — 54ph Casino will notify registered Members via Platform notification or email in advance of the effective date of the change.

Continued use of the Service after the effective date of any revised Policy constitutes your acceptance of the revised terms. The most current version of this Policy is always available at 54ph.asia/privacy-policy.

14 Contact & Privacy Complaints

For all data privacy inquiries, access requests, correction requests, or complaints, please contact 54ph Casino's Data Protection Officer through the following channels:

• Email: [email protected] — include "Data Privacy Request" in the subject line and your registered username. Please do not include sensitive document scans in your initial email.
• Live Chat: Available 24/7 from your 54ph account dashboard. For time-sensitive account security concerns, live chat is the fastest channel.
• Response Time: 54ph Casino acknowledges all data privacy requests within two (2) business days (Philippine Standard Time) and resolves requests within thirty (30) calendar days.

If you are not satisfied with 54ph Casino's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the government authority responsible for enforcing the Data Privacy Act of 2012. Information about the NPC and its complaint procedures is available through official Philippine government channels.

This Privacy Policy was last reviewed and updated in January 2026. © 2026 54ph Casino. All rights reserved.